Lufthansa aircraft at the airport, guide to the Miles & More mileage program
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Which loyalty programme is Lufthansa part of? How do you earn miles, and what do you get for them?

Europe travel

Whether you book Lufthansa through Lufthansa Thailand, the Lufthansa call center or the Lufthansa office at Suvarnabhumi, Lufthansa flights earn miles in Miles & More, the mileage programme of Lufthansa and its partner airlines, which is free to join. Once registered, customers can earn points of three types:

1 Award miles

You can earn regular flight miles by flying with Lufthansa or Star Alliance members. You can also earn them by buying certain services, such as hotel stays, car rentals, or shopping with specially selected credit cards. You can then redeem them in many ways, and also use them to buy other products, such as holiday experiences.

Status miles can be earned only by flying with Lufthansa Group members or Star Alliance members. Each level gives benefits and privileges when you fly with Lufthansa.

Frequent Traveller - 35,000 status miles or 30 scheduled flights within 12 months

Business lounge access
One extra piece of baggage
Special service hotline
Business class check-in

Senator - 100,000 status miles within 12 months

Benefits for frequent travellers

  • Free advance seat reservation
  • First Class check-in
  • Priority boarding
  • Access to Senator and Star Alliance Gold lounges
  • Guaranteed booking up to 48 hours before departure
  • Two eVouchers when you reach Senator status


For Hon Circle, passengers need to collect Hon Circle miles, which are earned only by flying Business or First Class with the Lufthansa Group airlines or any of their partners.

Hon Circle Members - 600,000 miles for two consecutive years

  • All the benefits of Senator status
  • Guaranteed booking up to 24 hours before departure
  • Access to First Class lounges
  • Limousine transfer service
  • Extra baggage allowance of 20 kg: 2-3 bags in Economy, 3 bags in Premium and Business, and 4 bags in First Class


The 4 main fare classes of Lufthansa
Lufthansa has 4 main fare classes: Economy and Business, among others.

Economy

  • Last to board
  • Standard seat
  • Free entertainment
  • Free meals and drinks on long-haul flights
  • Carry-on bag
  • $13-$40 for seat selection


Economy Light

  • Checked bag $70
  • No changes or refunds
  • No mileage upgrades


Economy Basic

  • Free checked bag
  • Changes cost $300
  • No refunds
  • No mileage upgrades


Economy Basic Plus

  • Free checked bag
  • Changes and refunds cost $300
  • Mileage upgrades available



Economy Flex

  • Free checked bag
  • Refunds and changes only require paying the fare difference
  • Miles can be used for upgrades


Economy Premium

  • Carry-on bag
  • Two checked bags
  • Amenity kit
  • 11-12 inch entertainment screen
  • Wider, more comfortable seat


Business

  • 2 carry-on bags
  • Free Wi-Fi
  • Two checked bags
  • Amenity kit
  • 11-12 inch entertainment screen
  • Access to Business Class lounges
  • Free restaurant-quality meals and drinks
  • Priority boarding
  • Larger, more comfortable seat with more personal space


Business Basic

  • No mileage upgrades
  • Changes are subject to a fee
  • No refunds


Business Basic Plus

  • No mileage upgrades
  • Changes and refunds may be subject to a fee


Business Flex

  • Miles can be used for upgrades
  • Refunds and changes only require paying the fare difference


First Class

  • Two carry-on bags
  • Three checked bags
  • Free Wi-Fi
  • Amenity kit
  • 15 inch entertainment screen
  • Access to Business Class lounges
  • Fine dining experience
  • Priority boarding
  • Fully flat bed


Baggage allowance
Economy Light: One personal item, one carry-on
Economy Basic, Basic Plus, Flex: One personal item, one carry-on, one checked-in bag (23kg)
Economy Premium: One personal item, one carry-on, two checked-in bags (23kg)
Business: One personal time, two carry-on bags, two-checked in bags (32kg)
First Class: One personal item, two carry-on bags, three checked-in bags (32kg)

Additional bags can be added, with standard fees available below:

First bag (online)
Flights within Germany: $20
Flights within Europe: $30
Transatlantic flights: $75
Other long-haul flights: $70

First bag (at the airport)
Flights within Germany: $60
Flights within Europe: $60
Transatlantic flights: $75
Other long-haul flights: $100

Extra bags (online)
Flights within Germany: $65
Flights within Europe: $75
Transatlantic flights: $80-$160
Other long-haul flights: $230

Extra bags (at the airport)
Flights within Germany: $80
Flights within Europe: $90
Transatlantic flights: $100-$230
Other long-haul flights: $285

Overweight/oversized baggage fees
Oversized or overweight bags within free allowance
Flights within Germany: $45
Flights within Europe: $60
Transatlantic flights: $140
Other long-haul flights: $170

Oversized or overweight bags outside free allowance
Flights within Germany: $125
Flights within Europe: $150
Transatlantic flights: $370
Other long-haul flights: $460

Oversized and overweight bags within free allowance
Flights within Germany: $90
Flights within Europe: $115
Transatlantic flights: $275
Other long-haul flights: $345

Oversized and overweight bags outside free allowance
Flights within Germany: $170
Flights within Europe: $205
Transatlantic flights: $505
Other long-haul flights: $635

Claiming retroactive mileage credit for Lufthansa flights

Lufthansa awards and status miles can be credited retroactively for flights taken within the last 6 months.

1 Keep your Lufthansa boarding pass or your booking number
2 Log in and open the Lufthansa online form to claim retroactive mileage credit here



Notes

  • Your miles will be credited to your mileage account once the details have been verified
  • Please keep your receipts (such as boarding passes, tickets, car rental or partner receipts) until the miles have been credited to your account
  • Please check your mileage account again before requesting retroactive mileage credit
  • Miles that were not added to your account automatically can be credited retroactively within 6 months of your purchase date
  • Miles are credited automatically only after you have used the service
  • For flights, it may take up to 7 days after your flight is completed



Lufthansa flight schedule
From Suvarnabhumi - Bangkok to Munich
From Suvarnabhumi - Bangkok to Frankfurt
From Suvarnabhumi - Bangkok to Phnom Penh
From Suvarnabhumi - Bangkok to Perth
From Suvarnabhumi - Bangkok to Kuala Lumpur


Contacting Lufthansa

Lufthansa flights and schedules / check Lufthansa flights. Lufthansa website: https://www.lufthansa.com/th/en/homepage
Lufthansa phone number, Suvarnabhumi / Lufthansa Thailand / Lufthansa call center: 020566868 , 026546800

Contacting Lufthansa Private tour of Germany

Germany programs: https://bit.ly/3OKUCh8

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